Privacy Policy

SpouseBusters Australia

Object of this Policy

SpouseBusters Australia respects your privacy and the confidential nature of our work. This policy explains what personal information we collect, how we use it, how we keep it secure, and your choices. By using our website or our services, you agree to this policy.

Our Licence and the Law

SpouseBusters Australia operates under a New South Wales Master Licence. In NSW, the NSW Police Force is the governing body that checks and issues private investigator licences. We work within the Commercial Agents and Private Inquiry Agents Act 2004 (NSW) and the Privacy Act 1988 (Cth).

Personal Information We Collect

When you contact us or engage our services, you may give us personal information such as your name, phone number, email address, and the details of the matter you need help with. We collect this so we can answer your enquiry, carry out the work you ask us to do, and meet our record-keeping obligations under our licence.

How We Use and Protect Your Information

• We use your information only to provide and manage our services and to contact you about your matter.
• We store it securely and limit access to the people who need it.
• We do not sell your personal information, and we do not share it with third parties except where it is needed to carry out your job or where the law requires it.
• Records we are required to keep are held for the period set by regulation. Investigation material is securely destroyed once it is no longer needed.

Payments

If you pay us, your payment is processed through a secure third-party payment provider. We do not store your full card details after your payment is complete.

Our Website and Tracking

When you visit our website, our servers may record standard information such as your IP address, browser type, the pages you view, and the date and time of your visit. We use this to run and secure the site, understand how it is used, and improve your experience. This information does not identify you personally.

Cookies and Advertising Tools

Our website uses cookies and similar tools, including:

• Google Analytics, to understand how visitors use our site without identifying individuals.
• The Meta Pixel (Facebook and Instagram). This tool helps us measure how our advertising performs and show relevant ads to people who have visited our website. It may share limited information, such as your activity on our site and your device or browser data, with Meta Platforms, Inc. Meta uses this in line with its own data policy. You can manage or opt out of personalised ads through your Facebook or Instagram ad settings, or your browser settings.

Links to Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

Your Choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete information we are not required by law to keep. You can also turn off cookies in your browser.

Contact Us

If you have any questions about this policy or your personal information, contact:

SpouseBusters Australia
PO Box R81, Royal Exchange NSW 1225
Email: [email protected]

This policy may be updated from time to time. The current version is always the one shown on this page.